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🏛 Welcome to The Bellagio

Welcome to your luxury escape. We’re delighted to have you stay with us. Please take a moment to read through the following details to ensure a smooth and comfortable stay.

Bellagio GC – Quick Check-In Guide

(Full details follow below)

🔑 Access & Keys

  • 4 Gate Key Cards – return at checkout ($50 each if lost)

  • 2 Gate Remotes ($75 each if lost)

  • 1 Set House Keys – locksmith charges apply if lost

📶 Wi-Fi

  • Network: gladiator

  • Password: nygjueuy2wj8

🏊 Pool

  • No lifeguard – swim at own risk

  • No glass near pool

  • Children supervised at all times

❄ Air Conditioning

  • Keep doors/windows closed

  • Switch off when not in use

🚗 Parking / Golf Cart

  • Park only in driveway or guest spaces

  • Golf cart use only in HIR & Sanctuary Cove buggy paths – road rules apply

📺 Entertainment

  • Smart TV: Apple, Netflix, Kayo, YouTube – log out before departure

  • Speakers indoor only – volume down after 9 PM

🧺 Laundry & Towels

  • White towels = indoor use only

  • Coloured towels for pool – leave folded on benches

🚫 No-Go Rules

  • No smoking indoors or covered areas ($500 fee)

  • No parties/events without approval

  • No fireworks, candles, drones without consent

✅ Departure Checklist

  • Return keys/remotes/cards

  • Dispose of rubbish

  • Switch off lights, A/C, fans

  • Lock up

  • Log out of streaming accounts

Bellagio GC – Full Check-In & Safety Guide

Welcome to Bellagio GC – your premium riverside retreat in the prestigious Hope Island Resort (HIR), located on the breathtaking Gold Coast of Australia.

To ensure your stay is safe, smooth, and memorable, please review the check-in checklist, usage guidelines, and safety notices below. By checking in, you acknowledge and accept these terms, and agree to take full responsibility for the safe use of all property features and amenities.

🔑 Access & Keys

  • Security Gate Key Cards: 4 provided – return at checkout. Lost cards: $50 each.

  • Gate Remotes: 2 provided – lost remotes: $75 each.

  • House Keys: 1 set provided – lost keys or lockouts requiring a locksmith will be charged to the guest.

💡 Lighting & Power

  • General Lights: Allow a 2-second delay when switching on/off. Avoid rapid multiple presses.

  • Wall Keypads (Front & Rear): Control only the garden lights. Do not change other settings.

  • Mancave Lighting:

    1. Keep traffic signal lights ON at night for stair safety (mind the step).

    2. Snooker table light: middle button on the power switch below the scoreboard.

  • Air Conditioning / Heating:

    • Keep doors/windows closed when running.

    • Switch off when not in use.

    • Misuse may cause system damage (guest charged for repairs).

🚧 Safety Notices

  • Outdoor Tiles: May be slippery when wet – no running.

  • Stairs: Use handrails, especially at night or with luggage.

  • Waterfront Location: Exercise caution near river/marina edges.

  • Pool Area:

    • No lifeguard – swim at own risk.

    • Children must be supervised.

    • No glassware near pool.

    • Shower before swimming if using oils/lotions.

🔐 Security & Surveillance

  • HIR Gated Community: Keep key cards and remotes secure.

  • HIR CCTV: Active at gates and roads 24/7.

  • Security Patrols: Cars patrol every ~2 hours; boats by request.

  • Bellagio GC CCTV: External cameras monitor entrances only.

  • Emergency Button: Located near security phones – notifies HIR security for urgent medical or security incidents.

📺 Technology & Entertainment

  • Wi-Fi:

    • Network: gladiator

    • Password: nygjueuy2wj8

  • TV & Streaming: Smart TV with Apple, Netflix, Prime, YouTube. Log out before departure.

  • Audio Equipment: Indoor use only. Keep volume down after 9 PM.

  • Gym & Sports Equipment: Adults only; children must be supervised.

🧺 Laundry & Linen

  • Use only approved detergents; do not overload machines.

  • White Towels: Indoor use only – not for pool, tiles, or spills.

  • Coloured Towels: Leave folded on wash basin benches after use.

  • Report any soiled/damaged linen immediately.

🌿 Outdoor Areas & Garden

  • BBQ & Heaters: Turn off gas after each use. Clean grill plates. Never leave unattended.

  • Fireplace: Fuel and matches stored in pool house.

  • Garden Beds: Keep off landscaped areas; do not tamper with irrigation.

  • Outdoor Furniture: Lift (don’t drag) across tiles. Store cushions indoors during wet weather.

🚗 Vehicles & Parking

  • Use driveway and designated guest spaces only – do not block access.

  • Golf Cart Use:

    • Permitted only in HIR & Sanctuary Cove buggy paths.

    • Road rules apply as with cars.

    • To recharge: turn off ignition, lift seat, press button, and plug charger into port.

  • Garage: Operate doors gently; do not store personal items in owner-locked areas.

🚫 Prohibited Activities

  • No Smoking indoors or under covered outdoor areas – $500 deep clean fee.

  • No Parties/Events without prior approval.

  • No Fireworks, Candles, or Open Flames without consent.

  • No Drones or Commercial Filming without written consent.

  • No Pets unless pre-approved in writing.

♻️ Waste & Cleaning

  • Use designated rubbish/recycling/food waste bins.

  • Do not leave food/rubbish outside overnight.

  • Excessive cleaning or damage may result in additional charges.

📞 Emergency & Contact Info

  • Emergency Services: 000

  • Property Manager: 0418 411 313

  • Admin Support: 0413 298 590

  • HIR Security: 59999 (house phone)

✅ Departure Checklist

  • Return all keys, remotes, and cards.

  • Switch off all lights, A/C, and fans.

  • Lock all doors and windows.

  • Log out of streaming accounts.

  • Ensure you take all personal belongings.

NOTICE TO ALL GUESTS

 

 

IMPORTANT — PIANO CARE & DAMAGE CHARGE

 

Guests are responsible for the care of all property in the guest house. Any damage to the royal piano will result in a penalty of 10,000 charged to the guest’s account.

 

Please do not place drinks, food, candles, or heavy objects on or near the piano. Children must be supervised at all times. Report any accidental damage immediately to management.

 

Thank you for your cooperation.

⚠️ Liability Disclaimer

Bellagio GC, its owners, and management accept no responsibility for injuries, accidents, or losses during your stay, including but not limited to:

  • Slips and falls (wet areas, steps, tiles)

  • Misuse of pool, BBQ, or appliances

  • Failure to follow property rules

By entering the premises, you accept full responsibility for your safety and for any damage or injury caused by yourself or your guests.

Thank you for choosing Bellagio GC.
We look forward to providing you with a safe, luxurious, and memorable Gold Coast experience.

Please watch the video on how to use the Jacuzzi, make sure to switch the power on, then unit itself.

Turning off, Unit first, then Power switch.

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